Why Elan Gale told Diane from Seat 7A to shut up with a series of brutal midair notes

November 30, 2013 8:14PM

TURNS out there’s a lesson in this meltdown for all of us.

TV producer Elan Gale boarded a US Airways flight with a middle-aged passenger who wouldn’t stop complaining yesterday. And he lost it after overhearing this:

She’s telling the flight attendants that it is Thanksgiving. She wants them to know she wants to have dinner with her family
— elan gale (@theyearofelan) November 28, 2013

The male flight attendant said "I understand ma’am. I’m looking forward to seeing my family too." She responded "This isn’t about you"
— elan gale (@theyearofelan) November 28, 2013

He sent her a glass of red wine along with a note that said: “hopefully if you drink it, you won’t be able to use your mouth to talk.”

As you can imagine, it all escalated from there.

She threatened to call the authorities, they exchanged brutal handwritten notes and he got slapped. Read all about how it went down yesterday on news.com.au

Hilarious, we know. But now Gale has argued in a blog post that we can all learn something importantabout respect from the incident.

The whingers – the Dianes of the world – need to lay off service staff such as flight attendants and waiters and check-out chicks who keep the world going, he wrote on his personal Tumblr.

“My first job was in a video store,” he said.

“I rewinded tapes and put them back on the shelves.

“I was a caterer. I put ravioli into divided plates and cut bagels in half for hours at a time. The difference between someone being nice and someone being mean was the difference in how I felt when I went home that night.

“I don’t care what’s going on with you — Don’t be rude to people who are doing their job.

“Don’t do it. Don’t dismiss them. Don’t act like they are less than you. Don’t abuse them just because you’re the customer and ‘The Customer Is Always Right.'”

People like Diane need to be stopped, he continued.

“Be nice everyday, but if you see a man or a woman working on a holiday you better respect that they would like to be with their family too.

“So have some compassion and have some appreciation. Most people do. Most people are great. (But) there are a bunch of Dianes in this world.

“And it’s OUR job to tell every Diane to shut up. It’s OUR duty to put the Dianes of the world in their place. We need to REMIND them about the way of things. We outnumber them.”

Right on. We know it’s the end of the year. We know everyone’s tired and cranky and overworked.

But there’s always time to show people common courtesy.





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